Frequently Asked Questions

FAQ

 

Welcome to The Spiral Staircase

We’re so happy you’re here! Below are some of the most common questions we get, but if you don’t see what you’re looking for—just ask! We’re always happy to help.

 

Club Events

​Where can I find out what’s happening at the club this week?

Great question! Head over to our Club Events page for a full calendar of upcoming events. If you're a member, make sure to download our app to stay in the loop with all the latest happenings and announcements.

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Do I have to be a member to attend events?

Nope! While membership comes with some sweet perks (like 10%+  off events), non-members are welcome to join the fun for some events.

 

Club Membership

​How do I become a member, and what are the benefits?

We’d love to have you join our community! Becoming a member is easy—just visit our Membership Page to apply.

Here’s what you’ll get as a member:

• Full access to our gorgeous club spaces

• Invitations to all members-only events

• Priority access to babysitting services

• 10% off event and meeting rentals

• Discounts on vendors, services, events, and activities

• Membership access for your spouse and children

• 10 complimentary guest passes every year

• First dibs on vendor opportunities and collaborations

• Monthly credits to use towards events, venue rentals, and/or babysitting

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Can I bring a guest?

Absolutely! Members get 10 guest passes per year. Need more? Just reach out—we’ve got you covered.

 

Meeting and Event Rentals

Can I host a private event at The Spiral Staircase?

Yes! Our space is perfect for everything from weddings and baby showers to corporate events and networking nights. Reach out to our events team to check availability and book a tour.

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What’s included with an event rental?

Every event rental includes access to our beautiful, versatile spaces, along with staff support to help bring your vision to life. Catering and beverage are available through our preferred partners.

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Can I bring in my own vendors?

Yes, we welcome outside vendors! We also have a curated list of trusted partners if you need recommendations.

 

Childcare​

What are the babysitting hours?

We know how important reliable childcare is! Babysitting services are handled by Doublemint Sitting Services and are listed on our Club Events Calendar. Need help outside of those times? Let us know 24 hours in advance, and we’ll do our best to make it happen.

 

WiFi​

Do you have WiFi available?

Of course! Stay connected while you sip, chat, and unwind—WiFi is available for all our members and guests.

 

Parking and Accessibility

Where can I park?

As we’re located in the heart of downtown, there is plenty of paid parking surrounding us, including a lot directly behind our building and ample street parking nearby. If you need more guidance, just let us know—we’re happy to help!

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Still have questions?

We’re here for you! Reach out anytime—we’d love to chat and help you make the most of your Spiral Staircase experience.